Azerbaijan: Legal and Regulatory Framework for Non-Bank Credit Institutions and Consumer Protection (2017 – 2018)


This World Bank project is being undertaken under the Financial Sector Modernization Project 2 for Azerbaijan, which is funded by the State Secretariat of Economic Affairs of Switzerland (SECO).

Key outputs of the project include:

  • A Policy Note setting out the results of the 2017 review market practices and related legal and regulatory framework relating to non-bank institutions that provide credit facilities to consumers
  • A Technical Note on Internal Dispute Resolution Guidelines for Financial Services Providers

Ros was the lead consumer protection consultant for the Project up to the end of 2018.

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Project Resources