This World Bank project started with a 2017 diagnostic assessment of the financial consumer protection legal, regulatory, and institutional framework and industry practices applicable to the banking, non-bank financial institution and payment sectors. Implementation support was provided for key recommendations in relation to both regulatory reforms and capacity building.
Azerbaijan: Legal and Regulatory Framework for Non-Bank Credit Institutions and Consumer Protection (2017 – ongoing)
This World Bank project involved a review of the market practices and related legal and regulatory framework relating to regulated and unregulated non-bank institutions that provide credit facilities to consumers, together with ongoing implementation support.
Georgia: Legal and Regulatory Framework for Financial Services and Consumer Protection (2017 – ongoing)
This World Bank project covers the legal and regulatory framework applicable to non – bank financial services and to consumer protection in the banking, non-bank financial institutions, insurance and payments sectors in Georgia.
In 2017 the Reserve Bank of Malawi undertook the development of a draft Financial Consumer Protection Act, which was then subject to a public consultation process.
Papua New Guinea: Financial Consumer Protection and Diagnostic Review and Implementation Support (2017 – ongoing)
This International Finance Corporation project started with a 2017 diagnostic review of the financial consumer protection laws, institutions and practices in Papua New Guinea’s regulated consumer financial sector. Specific consideration was given to the banking, non-bank financial institutions, insurance, and payments sectors. Ongoing implementation support for key recommendations is being provided.