Projects

Nigeria: Financial Consumer Protection Diagnostic Review and Implementation Support (2017 – 2018)

This World Bank project started with a 2017 diagnostic assessment of the financial consumer protection legal, regulatory, and institutional framework and industry practices applicable to the banking, non-bank financial institution and payment sectors. Implementation support was provided for key recommendations in relation to both regulatory reforms and capacity building.

Azerbaijan: Legal and Regulatory Framework for Non-Bank Credit Institutions and Consumer Protection (2017 – ongoing)

This World Bank project involved a review of the market practices and related legal and regulatory framework relating to regulated and unregulated non-bank institutions that provide credit facilities to consumers, together with ongoing implementation support.

Georgia: Legal and Regulatory Framework for Financial Services and Consumer Protection (2017 – ongoing)

This World Bank project covers the legal and regulatory framework applicable to non – bank financial services and to consumer protection in the banking, non-bank financial institutions, insurance and payments sectors in Georgia.

Malawi: Financial Consumer Protection Act 2017

In 2017 the Reserve Bank of Malawi undertook the development of a draft Financial Consumer Protection Act, which was then subject to a public consultation process.

Papua New Guinea: Financial Consumer Protection and Diagnostic Review and Implementation Support (2017 – ongoing)

This International Finance Corporation project started with a 2017 diagnostic review of the financial consumer protection laws, institutions and practices in Papua New Guinea’s regulated consumer financial sector. Specific consideration was given to the banking, non-bank financial institutions, insurance, and payments sectors. Ongoing implementation support for key recommendations is being provided.

Toronto Centre: Digital Financial Inclusion Supervision, the Philippines (2018)

This capacity building program held in Manila, Philippines in June 2018 covered issues relevant to the regulatory supervision of providers of digital financial products and services in a financial inclusion and FinTech context.

Toronto Centre Toronto Centre – CGAP: Digital Financial Inclusion Supervision, Zambia (2018)

This capacity building program held in Lusaka, Zambia in February 2018 covered issues relevant to the regulatory supervision of providers of digital financial products and services in a financial inclusion and FinTech context.

G20 High-Level Principles For Digital Financial Inclusion (2016)

The G20 High-Level Principles for Digital Financial Inclusion were developed by the G20 Global Partnership for Financial Inclusion and endorsed by G20 Leaders in September 2016.

Better Than Cash Alliance Responsible Digital Payments Guidelines (2016)

These guidelines identify eight good practices for digital payments services, which are seen as key to meeting financial inclusion targets. They are likely to help create trust in innovative payments services, and to build sustainable markets which work for both clients and industry. They provide a helpful checklist for regulators and industry and also international development organisations.

Toronto Centre – CGAP: Regional Pilot Training Program on Digital Financial Inclusion Supervision (2016)

This inaugural capacity building pilot program on digital financial inclusion supervision was conducted in partnership with the Toronto Centre and CGAP in Dar Es Salaam, Tanzania in August 2016.

Fiji: New Consumer Credit Act (2016)

In 2016 Fiji developed a draft Consumer Credit Act with support from the Pacific Financial Inclusion Programme (PFIP). The aim was to replace the current Act with simple, clearly expressed, balanced and implementable legislation which will support Fiji’s financial inclusion goals and be consistent with international best practice.

Indonesia: Financial Consumer Protection and Financial Literacy Diagnostic Review and Implementation Support (2013 – 2015)

This World Bank Group project involved a diagnostic review of Indonesia’s institutional, legal and regulatory framework for financial consumer protection and financial literacy in all parts of the financial sector. Ongoing implementation support for key recommendations was also provided.

Malawi: Financial Consumer Protection and Financial Literacy Diagnostic Review and Implementation Support (2011- 2015)

This World Bank Group project involved a diagnostic review of Malawi’s institutional, legal and regulatory framework for financial consumer protection and financial literacy. The project includes ongoing support for the implementation of key recommendations made in the review, while taking into account Malawi’s priorities.

Mozambique: Financial Consumer Protection and Financial Literacy Diagnostic Review and Implementation Support (2014 – 2015)

The 2014 World Bank diagnostic review provided a detailed assessment of the insurance, private pensions and securities sectors in Mozambique. This CPFL review complemented the 2012 diagnostic review of Mozambique’s banking and non-bank credit institutions sectors. The project also includes ongoing support for the implementation of key recommendations made in the reviews.

Rwanda: Financial Consumer Protection, Financial Literacy Diagnostic Review and Implementation Support (2013- 2015)

This World Bank project involved a 2013 diagnostic review of Rwanda’s institutional, legal and regulatory framework for financial consumer protection in the banking, microfinance and insurance sectors in Rwanda and a subsequent 2015 review of the securities and private pensions sectors. The project also included ongoing support for the implementation of key recommendations made in the reviews.

Vietnam: Financial Consumer Protection and Financial Literacy Diagnostic Review and Implementation Support (2014 – 2015)

This World Bank project involved a diagnostic review of Vietnam’s institutional, legal and regulatory framework for financial consumer protection and financial literacy. It includes ongoing support to implement the recommendations and related matters.

Zimbabwe: Financial Consumer Protection and Financial Literacy Diagnostic Review (2014-2015)

This World Bank project involved a diagnostic review of Zimbabwe’s institutional, legal and regulatory framework for financial consumer protection and financial literacy.

Philippines: Financial Consumer Protection and Financial Literacy Diagnostic Review (2013)

The 2013 World Bank diagnostic review provided a detailed assessment of the institutional, legal and regulatory framework for consumer protection in the banking sector of the Republic of the Philippines.

Zambia: Financial Consumer Protection and Financial Literacy Diagnostic Review (2013)

This World Bank project involved a diagnostic review of Zambia’s institutional, legal and regulatory framework for financial consumer protection and financial literacy and includes ongoing support for implementation of the recommendations and related matters.

Maldives: Small And Medium Enterprises Bill (2011)

The United Nations Development Programme provided technical support to the Ministry of Economic Development in the background research, stakeholder consultations and drafting required for the Maldives’ Small and Medium Enterprises Bill, which was passed by Parliament and ratified by the President in 2013.

The Australian Apec Study Centre and the Association of Development Financing Institutions in Asia and the Pacific (Adfiap): Best Practice Regulatory Principles Supporting Msme Access to Finance (2011 – 2012)

This two-part program on the development of Best Practice Regulatory Principles Supporting MSME Access to Finance was for senior regulators and policy makers from the Asia Pacific Region. It was financed by the Australian Commonwealth Government’s Public Sector Linkages Program, organised by AusAID, with further support provided by the Asian Development Bank Institute (ADBI). The program was implemented by the Australian APEC Study Centre, ADBI, and the Association of Development Financing Institutions in Asia and the Pacific (ADFIAP).